If you don’t find your answers in the list below, please contact us and one of our friendly Guest Services Coordinators will be happy to assist you.
How soon in advance must we pay our deposit?
The deposit is paid once the itinerary has been approved for booking.
What do you use for payment methods?
We accept all major credit cards, and wire transfers.
How long does it take you to complete an itinerary?
It truly depends on the complexity level, the average is within 7 days (after revisions).
After I email you an initial inquiry, what is your response time?
Please expect a response within 24-48 hours.
How do you communicate with us?
Our preferred method of communication throughout the planning phase is via email.
If I can no longer travel, and I must cancel my already paid trip, do I get my money back?
Should you wish to cancel your confirmed booking, the refund will be treated on a case to case basis. Please review our terms and conditions for clarification.
Does the travel rate include travel insurance?
No, however we can provide travel insurance recommendations upon request.
How do I make a booking?
Schedule a complimentary discovery call or fill out a travel inquiry form here.
What if there is an emergency while I am traveling?
Our email info@tagalongtravels.com and phone line 954-833-0255 is monitored 24/7. If there is an emergency while you are traveling, contact us and we will assist at any time or day throughout your trip.
Should I take my entire family on a safari trip?
Yes, a family safari is a wonderful shared adventure, creating lifelong memories. Each itinerary is planned special for your family, we may include animal tracking, cooking classes, beading, the options are endless with our bespoke safari trips. It is truly the perfect travel experience to bond and enjoy one another.
